Congratulations to all who successfully made your 2019 health plan election on our new portal! We appreciate your patience as we transition to an online process. If you did not make an election by 8/24/18, you will automatically default to your current/2018 option(s).
Several employers asked about next steps in our new process. Here is a glimpse of what’s coming.
Employers – notify about date they will receive 2019 Open Enrollment (OE) packets and remind them of OE window from 10/15-11/1/18
Workers – notify about OE window (10/15-11/1/18) and new enrollment process
Employers – reminder they should have received OE packet
Workers – introduce the portal and provide information on new enrollment process 10/15-11/1/18 – worker OE period (online via the portal)
Workers – new ID cards will be mailed to workers enrolling in a different option and all workers in WI who have elected a UMR option; timing is end of December.
We have a comprehensive plan using various methods of communication. Our standard practice is to always let our employers know what and when we are sending information to their workers. Stay tuned for more detailed information from our marketing and communications team.
The portal is your personal employee benefits administration tool. Besides making your 2019 health care elections, it currently provides the following functionality:
- Snapshots of current worker enrollments
- Personalized ministry dashboard
- Alerts for action the ministry needs to take
- Additional functionality rolled out in the future
The Concordia Plan Services Customer Care Team is available Mon-Fri 7 am to 5 pm CDT to answer all portal questions and walk you through any process. They are ready, willing and able to help. Call them toll-free at 888-927-7526.